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Wake Up, Naples! Panel Bios for August 2023 Meeting

Wake Up, Naples! Panel Bios for August 2023 Meeting

Healthcare In Our Community

Wake Up, Naples! Panel Bios for August 2023 Meeting 

The August Wake Up, Naples! event is about The State of Healthcare & The Future of Healthcare in Collier County! 

The event, facilitated by Tyler Hardt, will introduce our community experts on this topic. The panel will include Jamie Ulmer, President & CEO of Healthcare Network,  Jim Mahon, Senior VP of NCH, Scott Burgess, CEO at David Lawrence Centers, and Iahn Gonsenhauser, M.D., Chief Medical Officer from Lee Health.

Jamie Ulmer, President & Chief Executive Officer at Healthcare Network

 Jamie Ulmer is president and chief executive officer of Healthcare Network, a nonprofit Federally Qualified Health Center (FQHC) working to ensure primary healthcare is accessible to everyone in the community, regardless of job, income or insurance status. He was appointed to the role in July 2022.  

Jamie brings a wealth of healthcare leadership experience to the role, including more than 24 years of service in the military where he began his medical career. During his years of service, he saw multiple deployments and job assignments with progressive leadership responsibilities. In 2013, Jamie honorably retired from active duty as Executive/Operations Officer in Fort Bragg, NC.  

Upon his retirement from the military, Jaime worked for the South Carolina Department of Health and Environmental Control as the state’s public health administrator for emergency medical services for children; served as public health administrator for the United States Army, Fort Jackson, SC; and was recruited to be chief operating officer of Rural Health Services, an FQHC in Aiken, SC. 

Prior to joining Healthcare Network he was CEO for Heart of Florida, a FQHC serving Marion County, FL. His accomplishments include increasing the organization’s operating budget from $7.9 million to more than $30 million in four years; establishing an elder care contract to provide care to Heart of Florida patients living in a local assisted living facility and a skilled nursing facility, generating more than $3 million of revenue in its first year; and opening four 340B on-site pharmacies and a free-standing pharmacy to provide patients drive-thru and after-hours access, which earned $4 million in revenue in its first year. 


In addition to his work at Healthcare Network, Jamie is an active member of the National Association of Community Health Centers (NACHC) and Florida Association of Community Health Centers (FACHC) serving on several committees. Jamie earned his bachelor’s degree in psychology from South Carolina State University, and a master’s degree in human resources development and health services management from Webster University in St. Louis. 

James L. Mahon, PhD, Senior Vice President at NCH

With a deeply ethical business-forward stance, Jim knows how to bring people together and garner support for an institutional environment that is collegial, philanthropic, and transparent. 

For over 35 years, he has led research and advancement efforts of hospitals, universities, as well the oldest registered investment advisory firm in the United States. Previously, as Vice President of Research at University of Texas Medical Branch in Galveston, and now as Senior Vice President within the Naples Community Health System, Jim has succeeded by example--demonstrating his deep understanding of the benefits of cross-industry support, systems integration, and the positive impact of community and institutional partnerships. 

He now is responsible for Research, Governmental Relations, Philanthropy, Volunteer Services, Blue Zones, Concierge Services, and Community Relations, where he has overseen negotiations and implementation of new initiatives and joint ventures including:   ProScan-NCH Imaging; Hospital for Special Surgeries-NCH Ambulatory Surgery Center; and, Nicklaus Children’s Hospital-NCH Women’s and Children’s Partnership. Others are currently underway. 

In addition, he has been an active Board member on various Foundations and Hospital Systems, Virginia Tech University, Cancer Free Kids of Cincinnati Children’s Hospital, and several other Cincinnati not-for-profits (Symphony Orchestra, the Flying Pig Marathon, Chamber of Commerce, Ballet), and Franciscan Sisters of the Poor. Demonstrating his strong interpersonal skills and knowledge of institutional structures to help clients understand how to create sustainable foundations and other models for integrated and sustained business growth, Jim gained many accolades—including his being named Adjunct Faculty Member of the Year in 2010 at Northern Kentucky University. 

Moreover, his leadership in post-hurricane efforts in New Orleans and Florida with the Red Cross (he now chairs a 6-County Florida Region which has had the largest volunteer and monetary hurricane response in history of the American Red Cross) speaks loudly to his ability to work with widely diverse teams and give service to the larger community, thus also reflecting well on his educational alma maters—Virginia Tech, and for the PhD, Boston College. 

Scott Burgess, CEO at David Lawrence Centers for Behavioral Health

Scott Burgess joined David Lawrence Centers for Behavioral Health as the Chief Executive Officer in January 2014. As CEO, he works closely with the DLC Board of Directors and is responsible for the overall management of DLC’s operations and development. He provides administrative, clinical, and strategic direction to the Executive Management Team and provides leadership and support for DLC’s 375+ professional staff. 

Burgess comes to DLC after an illustrious 21-year career with Alexian Brothers Center for Mental Health – an arm of Alexian Brothers Health System a large multi-hospital healthcare network – in Arlington Heights, Illinois. He began working for the mental health center as an entry level Vocational Counselor and progressed across time to Executive Director. During his tenure there, he also served as the Director of Program Services and Director of Research.  He is a proven clinician with experience assisting children, adolescents, and adults.  Additionally, he is a highly recognized supervisor, manager, and leader with deep knowledge of community behavioral health and integrated healthcare systems and solutions. 

Burgess earned his Bachelor of Science degree in Psychology from Illinois State University; his Master of Arts degree in Counseling Psychology from Concordia University; a Certification in Clinical Research Trials from the University of Chicago. In 2016 Burgess attended Harvard Business School’s Executive Education program and in 2020 he received the University of Notre Dame’s Executive Certificate in Leadership.  He is a Licensed Clinical Professional Counselor (LCPC). 

Passionate about effective policy for those struggling with mental illness, Burgess co-authored legislation that became law in Illinois to develop its first ever five year statewide mental health strategic plan. He was appointed as a member of the Governor’s Task Force to develop the state road map for improved care which was completed, ratified, and mobilized. Most recently, Gulfshore Life magazine has recognized Burgess’s tireless efforts by selecting him as a “Man of the Year 2018” and he was recognized by Naples Illustrated in 2020 - 2023 as one of Collier County’s “Top 100 Most Influential Business Leaders.” 

Burgess is currently a member of the Executive Committee of the Board of Directors for the Florida Behavioral Health Association, serves on the Circuit 20 Regional Council for the Central Florida Behavioral Health Network, is on the Leadership Advisory Committee for the Blue Zones Project, and is a Board Member for the Greater Naples Chamber of Commerce. Additionally, Burgess is a statutory member of the Collier County Public Safety Coordination Council and served as the Chair of Collier County’s Mental Health Strategic Planning Commission. 

In addition to his professional interests, Burgess enjoys spending time with his wife and three children. He spent over 15 years volunteering as a youth coach and has been, and is, active in volunteering in various ministry efforts. 

Iahn Gonsenhauser, M.D., MBA, Chief Medical Officer at Lee Health

Dr. Gonsenhauser fosters a culture of excellence within the Lee Health and is responsible for the continuous improvement of the safety, efficiency and quality of medical care in the Southwest Florida community. He provides oversight and strategic direction for 2,400 employed and independent physicians, and advanced providers on the health system’s medical staff.

Dr. Gonsenhauser is a relational-servant leader who views his role as that of strategist, facilitator and collaborator with medical and nursing clinicians, hospital administrative leadership and quality program leadership to provide operational and financial management in support of the health system’s mission. He is a strong workforce advocate and an active mentor who engages and supports staff to pursue their professional goals.

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