Front Office Reception/Sales

Front Office Reception/Sales usually do a little bit of everything. You will greet and welcome potential and existing clients to the studio, help clients determine the next steps in their wellness journey, promote membership sales, answer queries, screen phone calls, confirm appointments, help our nurses, and ensure current members are receiving the highest level of customer service.

The ideal candidate must demonstrate the ability to multitask without getting stressed or overwhelmed. This person must have fundamental computer skills and must display fluency in word documents and excel spreadsheets. The candidate must also have strong communication, people, prioritization, and customer service and Sales skills and must be able to work independently.

Responsibilities

• Deliver an exceptional and versatile sales and service experience to all members and guests

• Educate clients on DRIPBaR Services benefits and offer suggestions for IVs or supplements based

  on what clients express

• Meet and exceed all key performance sales indicators (including membership sales/renewals,

  add-on services)

• Having good social media skills, email, and review support. Take pictures of clients for social

  media and organic postings and promoting our services

• Working with our technology tools (CRM, Zenoti)

• Managing office communications—fielding incoming and making outgoing phone calls, emails,

  mail, and social media

• Managing and maintaining office services (ensuring a safe and clean environment for members

  and guests)

• Scheduling and managing clients/members’ appointments

• Representing office interests in relationships with external associates, including vendors,

  consultants, and clients

• Assisting the nurse when appropriate

• Recognize and respond to potential problems and take initiative to solve problems

  independently and creatively

• Multitask and quickly shift tasks to complete a variety of menial duties without letting anything

  fall through the cracks

  Requirements:

• Have exceptional communication and social skills

• 1+ years of customer service experience in a similar role

• 1+ years of sales experience preferred

• Excellent customer service skills

• Strong teamwork mentality

• Demonstrate initiative, creativity and ability to work independently

  Working Conditions

THE DRIPBaR is growing and coming to your area. Our concept is simple. We provide our clients with the

freshest, highest quality intravenous and intramuscular vitamin drips that deliver essential nutrients

right at the cellular level for maximum absorption.

May work around usual office and outpatient conditions. During busy periods, may require periods of time standing and/or walking. May work around biohazards. Exposure to blood borne pathogens is possible. Exposure to chemicals and commercial items typically found in offices, medical clinics, and building repairs /maintenance.

Compensation includes the following:

* Competitive pay
* Access to all services/modalities offered at THE DRIPBaR (IVs and IM injections) at a highly discounted rate
* Vacation days / PTO
* Job Type: Part/Full Time
* Salary: $15 -$18/hour + monthly commission bonus potential based on Membership Sales
and/or Monthly/Daily Sales
* Attainable commissions in addition to base salary

General Notes

We are hiring for a part/full time Front Office Reception/Sales position for our Naples location (https://www.theDRIPBaR.com/Naples).

Shift availability and hours may fluctuate based on business needs. Additional hours may be required during peak periods.

Required Application Materials:

• A Resume

Please email your resume to NaplesFL240@TheDRIPBaR.com

• 
  “You are applying for work with a franchisee of THE DRIPBaR, not DRIPBaR Franchising, LLC. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”